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How to release and keep improving the service
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User research helps you to learn about users and create services that meet their needs
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Learn how to manage a multidisciplinary team to design, build and maintain your service
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The Digital Experience and Life Events Community is for practitioners interested in all things relating to the digital experience
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User needs are the starting point for any service
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How to get support in your organisation to do user research
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Use research that may already be available about your users' needs
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Digital Inclusion Standard criterion 2: motivate digital use
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Digital Inclusion Standard criterion 3: protect users
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Observatory is a Google Analytics platform for government
Connect with the digital community
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.