12. Appendix G: Terms and definitions
| Term/Acronym | Definition |
|---|---|
| ABAP | Advanced Business Application Programming |
| AGA | Australian Government Architecture |
| AAD | Azure Active Directory |
| AGD | Attorney-General's Department |
| API | Application Programming Interface |
| APS | Australian Public Service |
| AVD | Azure Virtual Desktop |
| AWS | Amazon Web Services |
| B2R | Budget to Report |
| BADi | Business Add-in |
| BPM | Business Process Management |
| BPMC | Business Process Management Council |
| Built / Build | Built means the component has occurred and functional testing has been conducted. As agreed with Services Australia, where functional testing was not completed, the build status has been listed as not built. Note, no System Integration Testing (SIT) or User Acceptance Testing (UAT) was conducted as part of GovERP, which are required prior to deployment into a Production environment. |
| CBMS | Commonwealth Budget Management System |
| COTS | Commercial-off-the-shelf, an unaltered software application from a commercial provider |
| Customisation | Customisation adapts the code to specific business requirements. |
| Configuration | Configuration involves tailoring the solution by selecting specific functionality from a list of those supported by the product. It is akin to setting defaults and ensures that the system executes business processes according to the preferences of each APS agency. Does not touch the core code but leverages the inherent flexibility of the enterprise software. Importantly, this approach aligns with the concept of a 'clean core', where the core system follows standardised guidelines and minimises customisations or modifications. |
| CTM | Corporate Travel Management |
| Data Standards | Defined requirements for input data including but not limited to technical specifications for gathering, sharing, and storing data, character quantity and design by field, table standards, and field requirements. |
| DoF | Department of Finance |
| DTA | Digital Transformation Agency |
| E2R | Enquire to Resolve |
| ERP | Enterprise Resource Planning |
| FMIS | Financial Management Information System |
| FTE | Full Time Equivalent |
| GovERP | Initial instance of the Government Enterprise Resource Planning (GovERP) provides cloud based back-office services including financial, human resources, and procurement services and reporting as a common platform for government. |
| GTP | Services Australia GovERP Technology Platform. The core of GovERP was the IaaS platform termed the GovERP Technology Platform (GTP). GTP was built on Microsoft Azure technology intended to include a suite of technical security capabilities including Azure Sentinel, Microsoft Defender for Cloud, and Azure Active Directory. |
| H2R | Hire to Retire |
| HCM | Human Capital Management |
| HR | Human Resources |
| IaaS | Infrastructure as a Service (IaaS provides a set of raw IT resources offered to the user by the service provider. They can be used to virtualise an infrastructure, or for resource-intensive projects |
| ICT / IT | Information Communication Technology / Information Technology |
| ICT IOF | ICT Investment Oversight Framework |
| Instance | Refers to the virtual server in which an application is hosted. |
| N/A | Not applicable |
| MFA | Multi-factor authentication |
| MVP | Minimum Viable Product
|
| P2A | Prepare to Adopt |
| P2P | Procure to Pay |
| PaaS | Platform as a Service (PaaS) is the delivery of a base solution to a Consumer with the ability to have consumer-specific configuration to support services outside the scope of Shared Services. Under this model the Consumer was responsible for the configuration of the solution and the maintenance of the configuration, but the Technology Hub would have provided support for the base solution (e.g. system patching). |
| R2B | Revenue to Bank |
| SA ERP | Services Australia Enterprise Resource Planning (ERP) |
| SaaS | Software as a Service (SaaS) is a delivery model that provides a standard solution to a Consumer but the responsibility for processing services remains with the Consumer (as opposed to the Provider Hub under a Managed Service model). |
| SAP | Brand name |
| SAP S/4HANA | Brand name for SAP ERP tool, short for Source For HANA, a SAP proprietary database technology |
| SIEM | Security information and event management |
| SIG | Secure Internet Gateway |
| SIT | System Integration Testing |
| SOAR | Security orchestration automated response |
| SON | Standing Order Number |
| SSC | SAP Sovereign Cloud |
| SSO | Single sign-on |
| SSSC | Shared Services Sub-Committee |
| SSTP / SSP | Shared Services Transformation Program / Shared Services Program |
| TEMS | Travel and Expense Management |
| Tenant / Tenancy | A tenant contains uniquely identified domains, users, security groups, and subscriptions within an instance. User accounts belong to a tenant, and application subscriptions are assigned to user accounts within the tenancy. Single tenancy means there is only one tenant in an instance. Multi-tenancy means the instance is shared by more than one tenant. |
| UAT | User Acceptance Testing |
| WRICEF | WRICEF is an acronym used in business analysis and project management to represent the key components of a business process or system implementation. WRICEF stands for:
The WRICEF framework helps ensure that all the key elements of a business system are identified and addressed during the implementation or improvement process. The ongoing resource requirements for these WRICEF elements can include:
|
References
- Per Decision 12 of the Decision Framework Briefing_Outcomes of SSSC page 91
- Build and test information reported by Services Australia was based on the MVP1.1 template.