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Digital Service Standard transition approach

https://www.digital.gov.au/policy/digital-experience/digital-service-standard/dss-transition

Transitioning to the Digital Inclusion Standard
Digital Service Standard services

https://www.digital.gov.au/policy/digital-experience/digital-service-standard/services

Services covered by the Digital Service Standard 2.0
Criterion 1. Embrace diversity

https://www.digital.gov.au/policy/digital-experience/digital-inclusion-standard/dis-criterion-1-embrace-diversity

Digital Inclusion Standard criterion 1: embrace diversity
Criterion 2. Motivate digital use

https://www.digital.gov.au/policy/digital-experience/digital-inclusion-standard/dis-criterion-2-motivate-digital-use

Digital Inclusion Standard criterion 2: motivate digital use
Criterion 3. Protect users

https://www.digital.gov.au/policy/digital-experience/digital-inclusion-standard/dis-criterion-3-protect-users

Digital Inclusion Standard criterion 3: protect users
Observatory

https://www.digital.gov.au/initiatives/observatory

Observatory is a Google Analytics platform for government
Initiatives
Digital initiatives

https://www.digital.gov.au/initiatives

Current digital initiatives in government
Criterion 4. Make it accessible

https://www.digital.gov.au/policy/digital-experience/digital-inclusion-standard/dis-criterion-4-make-it-accessible

Digital Inclusion Standard criterion 4: make it accessible
Criterion 5. Provide flexibility and choice

https://www.digital.gov.au/policy/digital-experience/digital-inclusion-standard/dis-criterion-5-provide-flexibility-and-choice

Digital Inclusion Standard criterion 5: provide flexibility and choice
Digital Profession

https://www.digital.gov.au/digital-profession

Learn about the digital profession and how to join the APS
Digital Access Standard

https://www.digital.gov.au/policy/digital-experience/digital-access-standard

Find out how to meet the Digital Access Standard
Standard
Criterion 1. Implement a monitoring framework

https://www.digital.gov.au/policy/digital-experience/digital-performance-standard/dps-criterion-1-implement-monitoring-framework

Digital Performance Standard criterion 1: implement a monitoring framework
Digital Performance Standard

https://www.digital.gov.au/policy/digital-experience/digital-performance-standard

Find out how to meet the Digital Performance Standard
Standard
Criterion 2. Measure the availability of your digital service

https://www.digital.gov.au/policy/digital-experience/digital-performance-standard/dps-criterion-2-measure-availability-your-digital-service

Digital Performance Standard criterion 2: measure the availability of your digital service
Criterion 3. Measure the success of your digital service

https://www.digital.gov.au/policy/digital-experience/digital-performance-standard/dps-criterion-3-measure-success-your-digital-service

Digital Performance Standard criterion 3: measure the success of your digital service
Criterion 4. Measure if your digital service is meeting customer needs

https://www.digital.gov.au/policy/digital-experience/digital-performance-standard/dps-criterion-4-measure-if-your-digital-service-meeting-customer-needs

Digital Performance Standard criterion 4: measure if your digital service is meeting customer needs
Criterion 5. Analyse and report your digital performance

https://www.digital.gov.au/policy/digital-experience/digital-performance-standard/dps-criterion-5-analyse-and-report-your-digital-performance

Digital Performance Standard criterion 5: analyse and report your digital performance