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Digital Experience Policy Exemption Guide
The Digital Experience Policy Exemption Guide explains exemptions to the Digital Experience Policy -
Compliance and Reporting Framework
The Compliance and Reporting Framework details how the Digital Experience Policy maps to the stages of the Investment Oversight Framework (IOF) -
This website is in BETA
As we are currently in BETA, you may come across some issues with this website. Tell us what you think and help improve the user experience and accessibility for everyone.
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Observatory training (historical)
Previous Observatory training sessions -
Observatory news: July 2024
July 2024's news from the Observatory -
Observatory news: May 2024
May 2024's news from the Observatory -
Observatory news: January 2024
January 2024's news from the Observatory -
Observatory news: February 2024
February 2024's news from the Observatory -
Observatory news: March 2024
March 2024's news from the Observatory -
Observatory news: April 2024
April 2024's news from the Observatory -
Criterion 5. Engage with delivery partners
Digital Access Standard criterion 5: engage with delivery partners -
Disclaimer and copyright
The disclaimer and copyright statement for digital.gov.au -
Communicate the benefits of service design and delivery
Introducing the process we use to build services -
Own the whole user experience
Build services that are complete and reflect the whole user experience -
Discovery stage: exploring the problem
Discovery is about understanding the needs of your users -
Alpha stage: testing hypotheses
Alpha stage is about using prototypes to work out the right thing to build -
Beta stage: building and testing the service
Beta stage is about developing and testing the prototype to check it meets the user needs -
Live stage: improving the service
How to release and keep improving the service -
User research
User research helps you to learn about users and create services that meet their needs -
Managing teams
Learn how to manage a multidisciplinary team to design, build and maintain your service -
The Digital Experience and Life Events Community
The Digital Experience and Life Events Community is for practitioners interested in all things relating to the digital experience -
Understanding users and their needs
User needs are the starting point for any service
Connect with the digital community
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.