• Minister's foreword

    The Australian Government is committed to a modern public service that puts people and business at the centre of its data and digital transformation.

    In 2023, it is difficult to think of aspects of our life that aren’t touched in some way by digital technologies.

    As Australians increasingly take up technology to do everything from banking to accessing support payments to seeing a doctor, it is clear that the Australian Government has the opportunity to use data and digital technologies to improve our service delivery and decision-making, with a goal of better outcomes for all people and business.

    This is why we have developed the Data and Digital Government Strategy (the Strategy), the first combined data and digital strategy for the Australian Government, as a blueprint for the use and management of data and digital technologies through to 2030.

  • Figure 1 image description

    Figure 1: GovERP timeline

    This figure describes the timeline of GovERP at a high level from November 2014 to January 2024.

    • Nov 2014: Secretaries Board agrees to establish whole-of-government shared services program
    • May 2015: Secretaries Committee on Transformation agrees all entities will subscribe to the shared and common services strategy
    • Jun 2016: Corporate Services Investment Moratorium is issued
    • Dec 2016: Shared Services Centre moves from the Education and Employment Portfolio to the Department of Finance (Finance) and establishes the Service Delivery Office (SDO)
    • Apr 2017: Secretaries Board agree on milestones and transition schedule for 74 entities
    • Jul 2017: Request for proposal to establish ERP procurement panel
    • May 2018: Government agrees the Minister for Finance is to require shared services provider hubs to coordinate their investment in underlying platforms and software
    • Throughout 2018: Technology One/Aurion roadmap developed and initial SAP proof of concept occurs
    • Apr 2019: Deputy Secretaries agree SAP template will cover core financial, procurement, and human resource functions
    • Aug 2019: Secretaries Board agrees to prototype GovERP template comprising a SAP-based 'core' and a range of 'edge' products. GovERP build commences within DoF
    • Dec 2019: Secretaries Board agree the Bureau of Meteorology (BOM) and SDO hub onboard to GovERP first
    • Jul 2020: BOM decline to onboard SDO and its 14 client entities are to be the first use case
    • Jul 2021: GovERP Program moved to Services Australia
    • Mar 2022: Department of Education, Skills and Employment (DESE) agreed to be onboarded using SAP template
    • Aug 2022: Machinery of Government (MoG) change stopped DESE onboarding. Attorney-General's Department (AGD) agreed to be first to onboard with a prioritised MVP
    • Nov 2023: Minister's announcement on new whole of government ERP approach and repurposing GovERP to be Services Australia GovERP/SA ERP. Program paused
    • Jan 2024: AGD advises it will not proceed to onboard to GovERP/SA ERP
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