Veterans' affairs (part of the Defence portfolio)

Department of Veterans' Affairs

Tier 1 Projects
Project nameDCA 2024DCA 2025Delivery statusTotal budget ($ million)Digital budget ($ million)Project end dateProject description
ObjectStar database migration to DB2 Medium-High

Active

18.218.230 Jun 2025This project de-risks the legacy application development environment (ObjectStar) to migrate data onto a secure and modern solution. The legacy development environment contains highly complex infrastructure and rules database, underpinning 56 applications that enable critical functions to veteran service delivery. This measure is consistent with Department of Veterans’ Affairs (DVA) priorities to address the claims backlog and improve the claims administration system.

 

Tier 2 Projects
Project nameDCA 2024DCA 2025Delivery statusTotal budget ($ million)Digital budget ($ million)Project end dateProject description
Modernisation to reduce wait times to access support and servicesNot reportedMedium- High

Closed

87.287.230 Nov 2024This proposal seeks to ensure the DVA’s technology and digital channel delivery functions effectively to support improved claims administration and claims backlog elimination; and to address the unacceptable level of enterprise risk associated with the legacy technology that underpins DVA’s financial management capability.
Replacement of the Departmental On Line Accounting and Reporting System (DOLARS)Not reportedMedium

Active

89.389.315 Dec 2025This project directly addresses key issues underpinning the Royal Commission’s recommendations by proposing a range of measures to address the unacceptable level of enterprise risk associated with the legacy technology underpinning DVA’s financial management capability (DOLARS) and ensure DVA’s technology and digital channel delivery functions support improve claims administration and claims backlog elimination.

 

Tier 3 Projects
Project nameDelivery statusTotal budget ($ million)Digital budget ($ million)Project end dateProject description
Digital Resilience Roadmap – Piloting and Modernising DVA’s Case Management and Workflow CapabilityActive8.48.431 Dec 2025This project seeks to pilot a modern Enterprise Case Management Solution (ECMS) for DVA. It will trial a new clinical case management solution to support veterans and their families through counselling services. This proposal enables DVA to continue to contribute and deliver on the Australian Government’s response to Recommendation 3 of the Interim Report to the Royal Commission by improving the administration of the claims system.

Disclaimer

Certain numbers in this report have been rounded to one decimal place. Due to rounding, some totals may not correspond with the sum of the separate figures. 

Glossary of acronyms, abbreviations and terms

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